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SENIOR RELATIONSHIP MANAGER
VARUN MOTORS PVT LTD(vijayawada)
Vijayawada

About Company:
Varun Group is a renowned business conglomerate with successful entities spread across Automobile, Auto Financing, Construction, and Hospitality & Entertainment industries, in Andhra Pradesh, Telangana, and Karnataka.
The Group has 235 state-of-the-art Showrooms and 182 modern workshops spread across the three states.
Its Automobile wing, has recorded 20% Y-o-Y growth for the last 10 years and it is one of the largest automobile dealers in India, with annual turnover of ?4,100 Crores and sales volume of 1, 00,000 vehicles every year!
The Auto Financing business vertical, reported 40% growth in the last 8 years.
The Construction and Hospitality verticals, have achieved an outstanding business growth within a short span of time. Varun Group has achieved remarkable business success and won many awards and accolades over the years.

Job Details:
Objectives of the Job:
To manage smaller group of people and ensure sales objectives are met on monthly, quarterly and annually. Should be able to coach, review and manage smaller team size. Support sales team members to achieve their respective sales targets. Achieving a high level of customer satisfaction and high yields for the department in accordance with the company management goals.
Job Description:
Sales Team Target Setting:
• Based on monthly and quarterly sales targets, set individual targets for each sales consultants model wise
• Define targets for each sales consultants in terms of Enquiries, TD, Orders and retails
• Define qualitative targets for each sales consultants (Data quality, CSI, E-dealer, etc.)
• Sales Team Monitoring and Coaching
• Conduct everyday morning team meeting to review individual sales targets
• Monitor sales consultants sales performance on daily, weekly and monthly basis
• On the job Coaching of sales team to improve sales team performance on regular basis
• Support sales team to achieve team targets
Sales team Training
• Identify gap areas in each sales consultants in terms of product knowledge, functional skills and basic skills
• Define individual coaching plan to improve sales performance of sales consultants
• Conduct on the job and class room training for team members on product, basic skill, etiquettes as per defined in-house training calendar or as per need basis
Performance evaluation
• Conduct performance evaluation (Quantitative and Qualitative targets) of individual team members
• Define individual development plan
Sales Operations
• Coordinate with each member of sales team to execute retail sales process from Contact to delivery
• Ensure proper contact management, lead management
• Ensure proper customer contact documentation in enquiry card and e-dealer
• Handle customers on need basis on behalf of sales consultants in the showroom and in the field
• Coordination with other internal departments (Accounts, Finance, Sales support) to ensure smooth and speedy execution of New Vehicle delivery process
• Ensure highest customer satisfaction by implementing the Company’s sales process
• Implementation of Company’s Systems at the retail level
• Monitor process and system implementation
• Support sales team with all necessary tools (Sales kit) and resources (test drive
Job Reference Code: HR/NEXA/SRM
Salary: 2.0-3.0 LPA
Qualification: Any Graduation
Job Segment: Premium Cars
Experience: 3 - 5 yrs
Job Type: FULL TIME

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