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Service Advisor
Varun Motors Pvt Ltd(Hyderabad)
Hyderabad / Secunderabad

About Company:
Varun Group is a renowned business conglomerate with successful entities spread across Automobile, Auto Financing, Construction, and Hospitality & Entertainment industries, in Andhra Pradesh, Telangana, and Karnataka.

The Group has 235 state-of-the-art Showrooms and 182 modern workshops spread across the three states.
Its Automobile wing, has recorded 20% Y-o-Y growth for the last 10 years and it is one of the largest automobile dealers in India, with annual turnover of ?4,100 Crores and sales volume of 1, 00,000 vehicles every year!

The Auto Financing business vertical, reported 40% growth in the last 8 years.

The Construction and Hospitality verticals, have achieved an outstanding business growth within a short span of time. Varun Group has achieved remarkable business success and won many awards and accolades over the years.

Job Details:
1) Receiving a customer by wishing and welcoming by name. Verify the phone number and address of customer so as to communicate any amendments in job.
2) Receiving the vehicle. Listen to the customers service/ repair requirements. Open the job card.
3) Diagnosis & instructions to workshop. If necessary take a road test.
4) Estimation of time & cost. Calculate estimated costs for the repairs, manpower & equipment availability. And also estimate date & time of vehicle delivery.
5) Explanation of the job, cost & delivery time to the customer. Give final estimation of bill, delivery time & date.
6) Informing job, time & cost amendments if necessary.
7) Preparation of vehicle by monitoring the job status, checking the service quality, washing quality as per the specifications/standards.
8) Explanation of the work done and charges to the customer.
9) Daily PSF compliant attending.
10) As per SQS reports maintain and submit to CCM or WM.
Job Reference Code: Service02
Salary: 1.0-2.0 LPA
Qualification: Diploma
Job Segment: Cars
Experience: 2 - 5 yrs
Job Type: FULL TIME

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