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Workshop Manager
Varun Motors Pvt Ltd(Hyderabad)
Hyderabad / Secunderabad

About Company:
Varun Group is a renowned business conglomerate with successful entities spread across Automobile, Auto Financing, Construction, and Hospitality & Entertainment industries, in Andhra Pradesh, Telangana, and Karnataka.

The Group has 235 state-of-the-art Showrooms and 182 modern workshops spread across the three states.
Its Automobile wing, has recorded 20% Y-o-Y growth for the last 10 years and it is one of the largest automobile dealers in India, with annual turnover of ?4,100 Crores and sales volume of 1, 00,000 vehicles every year!

The Auto Financing business vertical, reported 40% growth in the last 8 years.

The Construction and Hospitality verticals, have achieved an outstanding business growth within a short span of time. Varun Group has achieved remarkable business success and won many awards and accolades over the years.

Job Details:
1) Ensure repair quality by auditing, analysis of repeat jobs, quality inspector report.
2) Ensure adequate maintenance of tools, equipment and other materials in the Service Area and safe working conditions.
3) Review customers service orders and inspect the quality of a technician repairs before the release of vehicles.
4) Review work orders to ensure that all actions have been documented according to Service Workshop policies and procedures.
5) Ensure that the department is adequately staffed to achieve objectives, and that technicians are aware of procedures for using new products and equipment.
6) Evaluate the impact of work delays, interruptions and resolve them for smoother operations.
7) Ensure maximum vehicle load inflow
8) Ensure 0% repeat complaints; Ensure 100% same day delivery
9) Ensure 100% of CSI as prescribed by Maruti Suzuki.
10) Vehicle delivery status, pending status, follow up.
11) Resolving major customer complaints.
12) Establish and maintain good working relationships with customers to encourage repeat and referral business.
13) Preparation of Daily reports and Sending to GM
Job Reference Code: Service01
Salary: 3.0-5.0 LPA
Qualification: Diploma
Job Segment: Cars
Experience: 5 - 12 yrs
Job Type: FULL TIME

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