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Sales/Sr. Sales Consultant
Mody Ford (VSN Commercials Pvt. Ltd.)
Hyderabad / Secunderabad

About Company:
MODY GROUP - COMPANY PROFILE - AN OVERVIEW
Mody Group began it’s journey with a family run business of Hero Honda Dealer, named as Mody Motors in the year 1984 by the Chairman Mr. Kiran Mody. With a very strong brand name and a customer base of more than 2,00,000 , Mody Motors has won several awards and accolades from their principals M/s Hero Honda Motors Ltd. Being the No. 1 Dealers For Hero Honda in South India for the year 2005/06, Mody Motors was acknowledged as one of the top 10 dealers in Hero company and are known to be innovative and customer driven organization.

Providing a new insight and growth to the business, the Managing Director, Nihar Mody, added 4 wheeler automobile product dealership like Mody Ford, Metro Honda, Volkswagen Deccan, Volkswagen Mumbai, Volkswagen Vizag, Volkswagen Goa, and coming up at Volkswagen Thane and taken to a new height.

Mody Ford, started operation in 2005 and gradually emerged into a leading authorized dealer for Ford. The company thereafter took up dealership of Honda and Volkswagen in 2010, 2011, 2015 respectively. The Mody Group is known as a Customer oriented and employee driven organization. Apart from Automobile products the company also has family entertainment centre known as Runway 9. It is the largest go-karting track in India. Runway 9 started in the year 1999 also has other facilities

Job Details:
Objectives of the Job:
The Sales Consultant is to sell new vehicles as optional extras, accessories, financial services,
Insurance. He represents the brand, provides excellent customer service and is the key
contact between the customer and the company. The salesperson has to establish and
maintain a personal and lifelong contact and relationship with the customer, thus achieving
high customer satisfaction and keeping them loyal to the brand. He meets sales targets with
high customer service standards
Job Description:
Reception of Customers
? Proper greeting of customer in showroom or field areas
? Introduction of self, offer business card
? Assist customer when the requested salesperson is not immediately available
? Offer refreshment, child care or guidance to other products and services if required
Analysis of Customer’s Needs
? Observe customer’s conversation to find out requests, needs and desires
? Check, discuss and clarify needs by using questioning techniques (open, target and
close questions)
? Capture prospect details in “Prospect card”
? Based on needs analysis, recommend a product that meets requirements
? Provide estimation of product sales process (lead time for product arrival)
Product Demonstration
? Able to relate features to advantages and benefits for customers
? Provide proof of the benefits (e.g. test drive, literature and data, etc.)
? Static demonstration
? Perform dynamic demonstration/ test drive with planned route and professionalism
? Discuss experiences with customer after static or/and dynamic demonstration
Presentation of Offer
? Present offer of the right match to customer’s needs
? Present other packages ( accessories packages)
? Discuss and clarify terms and conditions of offer (especially promotional offers)
Handling of Objection / Negotiation
? Argumentation focused on the customer benefits and not on the price (value for
money)
? If the salesperson has no solution, communicate with the manager
Closure of Sale
? Prepare all necessary documents
? Explain sales contract, record details properly and review with customer
? Obtain confirmation
Delivery of New Vehicle
? Inform all internal parties of schedule delivery
? Preparation of vehicle deliver documentation
? Inspect vehicle and confirm
Job Reference Code: MFS003
Salary: 2.5-4.0 LPA
Qualification: Any Graduation
Job Segment: Cars
Experience: 1 - 5 yrs
Job Type: FULL TIME

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