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AGM Service
Mody Auto India Pvt. Ltd.
Hyderabad / Secunderabad

About Company:
MODY GROUP - COMPANY PROFILE - AN OVERVIEW
Mody Group began it’s journey with a family run business of Hero Honda Dealer, named as Mody Motors in the year 1984 by the Chairman Mr. Kiran Mody. With a very strong brand name and a customer base of more than 2,00,000 , Mody Motors has won several awards and accolades from their principals M/s Hero Honda Motors Ltd. Being the No. 1 Dealers For Hero Honda in South India for the year 2005/06, Mody Motors was acknowledged as one of the top 10 dealers in Hero company and are known to be innovative and customer driven organization.

Providing a new insight and growth to the business, the Managing Director, Nihar Mody, added 4 wheeler automobile product dealership like Mody Ford, Metro Honda, Volkswagen Deccan, Volkswagen Mumbai, Volkswagen Vizag, Volkswagen Goa, and coming up at Volkswagen Thane and taken to a new height.

Mody Ford, started operation in 2005 and gradually emerged into a leading authorized dealer for Ford. The company thereafter took up dealership of Honda and Volkswagen in 2010, 2011, 2015 respectively. The Mody Group is known as a Customer oriented and employee driven organization. Apart from Automobile products the company also has family entertainment centre known as Runway 9. It is the largest go-karting track in India. Runway 9 started in the year 1999 also has other facilities

Job Details:
Objectives of the Job:
As a Service Manager, you are fully responsible for planning, controlling and increasing efficiency of Service
and Logistics operations. In this function, you ensure that strategic and operational goals are met and that
the derived measures are implemented.
Job Description:
Business and profit planning as well as representation of Service and Logistics
? Define a vision and derive strategic and operative objectives.
? Develop appropriate performance indicators for Service and Logistics derived from the corporate
strategy in coordination with Management as well as neighbouring departments.
? Create binding investment, cost, sales and profit plans based on strategic and operational goals,
taking into account the overall value chain (such as market share for Service and Parts, volume
planning for Parts and Accessories and vehicle throughput).
? Monitor and manage Service and Logistics by means of consistent observation and analysis of key
figures.
? Regularly check goals and measures and derive and ensure the implementation of appropriate
corrective measures if necessary.
? Represent the brand and the company vis-à-vis customers, suppliers and in public relations, actively
establish targeted contacts with fleet customers, public figures, clubs, associations and the press
and media, as well as maintaining such contacts.
Service & Parts market development
? Ensure systematic and cross-divisional service and parts market development within Service and
Logistics.
? Creation of marketing plans for Service and Logistics.
? Develop marketing measures for customer loyalty and acquisition.
? Implement available marketing measures for sales support.
? Sustain the effectiveness of marketing measures and communicate to the entire executive
managers.
Control of Service and Logistics processes and quality assurance
? Develop, communicate and monitor quality targets and process standards given the manufacturer’s
specification.
? Ensure consistent quality of work, processes, repairs, and advisory service.
? Plan and optimize work processes as well as their interfaces, with the aim of the best possible
customer support.
? Identify and control the relevant drivers as well as develop and consistently implement measures,
with the aim of continuous retention and impro
Job Reference Code: MF012
Salary: 7-9 LPA
Qualification: Diploma
Job Segment: Premium Cars
Experience: 6 - 10 yrs
Job Type: FULL TIME

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